Payer Management: Changing the Credit Card Expiration Date

If you need to update the expiration date for a payment method that is being used for your recurring transactions, you can do so in the Payer Management area.  You can edit the expiration date by viewing the details for a recurring transaction.

Update the Credit Card Expiration Date for a Recurring Transaction

1

Log in to the Payer Management area (check your emailed recurring transaction receipt to find the included link to the portal).

2

In the menu at the top of the screen, click "Update Information." Find the transaction you’d like to update, and click the Edit icon in the left-most column.

3

Find the transaction you’d like to update, and click the Edit icon in the left-most column.

4

In the modal displaying the details for your recurring transaction, find the fields containing your credit card information at the bottom of the “Payer Information” section.

5

Next to the prompt “Card Expiration”, you will find drop-down boxes where you can enter a new month and year.

6

To save your changes, scroll to the bottom of the modal and click the button that says “Save”.