Turn Off a Recurring Charge

You must be designated and authorized through the permission settings to carry out this function.

1

Locate the recurring transaction record you wish to update in the active transactions list by navigating to Reports > Recurring > View Active, or by using the recurring transaction search page.

2

Click the edit icon for the transaction record.

3

Scroll to the bottom of the modal to view the "Active" checkbox at the bottom of the transaction's details fields. Un-check this checkbox and click "Save" to turn off the entire transaction.

Alternatively:

1

Deactivate just one or a subset of the items in the recurring cart by un-checking the "Active" check boxes next to the cart items and click "Save."

    

a

Note that if you deactivate all the items in the cart, the status of the entire recurring record will automatically be changed to Inactive.